Server maintenance and network monitoring
This involves the maintenance and protection of all vital components within your IT network. The overall health and performance are monitored and managed, resulting in reduced data loss and disruption. Faults are identified quickly and dealt with efficiently. Regular preventative checks are part of the service to ensure downtime is kept to a minimum. In the case of a software or hardware issue, we will provide immediate assistance to deal with the problem.
Network security, connectivity and data backup
Working with your chosen security products, providers and third-party providers, AMJ UK will monitor switches and hubs included in the maintenance contract to provide maximum uptime. Upgrades, renewals or replacements of your security products will be carried out. We also offer advice on changes to and new security solutions which may improve or enhance your network and requirements.
Network maintenance and users’ support
DMW Deutsche Markenwaren GmbH will work with you to provide ongoing assistance for hardware and software issues experienced on PCs, laptops or peripherals. This includes email support, user support where required and the maintenance of hardware and software.